Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
Continuing Education
Employee Discounts
Job Description
Bear Creek Mountain Resort is a prominent and vibrant hospitality establishment nestled amidst scenic landscapes known for its exceptional recreational offerings, including skiing, snowboarding, and snow tubing. The resort prides itself on delivering an outstanding guest experience through its diverse dining venues and comprehensive amenities. As a full-service mountain resort, Bear Creek celebrates a culture of hospitality, engagement, and professionalism, striving to create memorable and welcoming environments for both guests and team members alike. With a strong commitment to quality and service excellence, Bear Creek maintains a dynamic team atmosphere, fostering growth and development within its ranks. The resort offers... Show More
Job Requirements
- 5-7 years demonstrated multi-unit restaurant management experience preferably in hospitality
- High school diploma or equivalent required
- Availability during peak operating times including weekends, holidays and special events
- Knowledge of food and beverage operations in hospitality environment
- Excellent written and verbal communication skills
- Ability to compute basic arithmetic and mathematical calculations
- Organized and detail oriented
- Excellent time management skills
- Excellent interpersonal skills
- Sound leadership and managerial skills
- Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
- Technical knowledge and competency with necessary systems and software such as Outlook, Word and Excel
- Experience with accounting software, Siriusware, Delphi, ADP preferred
Job Qualifications
- 5-7 years demonstrated multi-unit restaurant management experience preferably in hospitality
- High school diploma or equivalent
- Availability during peak times including weekends, holidays and special events
- Knowledge of food and beverage operations in hospitality
- Excellent written and verbal communication skills
- Ability to compute basic arithmetic and mathematical calculations
- Organized and detail oriented
- Excellent time management and interpersonal skills
- Sound leadership and managerial skills
- Ability to work effectively in high-pressure situations while maintaining composure and guest satisfaction
- Technical proficiency in Outlook, Word, Excel
- Familiarity with accounting software, Siriusware, Delphi, ADP preferred
Job Duties
- Oversee daily operations of retail food outlets including The Grille, Trails End Café and Mountain Eatery Café
- Coordinate with Sales Managers to plan and execute event bookings to enhance special events and stimulate business levels
- Create and maintain uniform standards promoting a professional appearance
- Maintain high level of creativity in Food, Beverage and Promotions
- Ensure Bear Creek culture fosters guest service and satisfaction
- Manage 50% floor operations, 30% administrative tasks, and 20% cocktail quality control and promotional growth
- Maintain and update POS systems for pricing and transaction efficiency
- Provide support to Banquets FOH as needed
- Lead and mentor department managers, supervisors, and frontline staff
- Develop and implement staff training programs focusing on service standards, safety, efficiency and legal requirements
- Promote teamwork, accountability, and professionalism
- Assist with hiring and workforce planning
- Cross-train team members across outlets to create unified Food & Beverage department
- Oversee scheduling ensuring compliance with minor labor laws
- Hold regular meetings with outlet managers to review and improve performance
- Ensure performance management processes are followed
- Collaborate with accounting on budget development and cost control
- Monitor expenditures related to purchases and staffing to meet budget goals
- Participate in annual budgeting process
- Hold managers accountable for service standards
- Resolve escalated guest concerns
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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