F&B Outlets Manager at Braddock's Rebellion / Renaissance Pittsburgh Hotel
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,800.00 - $66,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with 100% employer match
Paid vacation
Paid sick time
Complimentary employee meals
hotel discounts
Referral bonuses
Incentive programs
cell phone discounts
Job Description
The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, is a premier destination in the hospitality industry known for its exceptional service and welcoming atmosphere. Nestled in the vibrant city of Pittsburgh, this upscale hotel combines sophisticated accommodations with a local touch, offering guests a memorable experience that reflects both comfort and style. Sage Hospitality, the managing company, is recognized for its commitment to fostering a culture of belonging, creativity, and passion among its associates. The organization values a supportive and friendly work environment that appeals to seasoned hospitality professionals as well as newcomers eager to advance their careers in this... Show More
Job Requirements
- More than two years of post high school education
- Two to three full years of related work experience in a food and beverage management role
- Strong leadership and communication skills
- Ability to handle physical demands including lifting 20-40 lbs, bending, and mobility throughout the work area
- Knowledge of federal, state, and local regulations pertaining to food and beverage service
- Ability to work in a fast-paced environment with a focus on guest satisfaction
- Capability to make informed decisions based on company policies and operational needs
Job Qualifications
- More than two years of post high school education
- Two to three full years of full employment in a related position with this company or other organization(s)
- Thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work
- Knowledge of policies and procedures and the ability to determine course of action based on these guidelines
- Supervision/management communication skills
- Ability to investigate and analyze current activities or information and make logical conclusions and recommendations
- Ability to make occasional decisions which are generally guided by established policy and procedures
- Excellent comprehension for assisting with guest and associate matters
- Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules
- Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies
- Excellent comprehension required to read and implement policies and procedures
- Writing schedules and reading forecast and SOPs
- Must have knowledge of chemicals/agents for training purposes
Job Duties
- Manage the associates in the various outlets in order to attract, retain and motivate the employees
- hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate
- Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s)
- Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
- Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
- Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market
- Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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