F&B Outlet Lead Bartender ("Lider de Cantineros y Alimentos y Bebidas")

Pomona, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $25.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Uniform allowance

Job Description

Hilton Hotel Arcadia, located in Arcadia, CA, is a prominent hospitality establishment known for its exceptional service and commitment to guest satisfaction. As part of the globally recognized Hilton brand, Hilton Hotel Arcadia offers guests a welcoming environment featuring state-of-the-art amenities, modern accommodations, and a variety of dining options. Serving both leisure and business travelers, the hotel prides itself on delivering a memorable experience through high standards of service, cleanliness, and attention to detail. The hotel caters to diverse clientele including families, corporate groups, and event participants, often hosting conferences, banquets, and other special events throughout the year. The Hilton... Show More

Job Requirements

High school diploma or equivalent
2 to 3 years of experience in high-volume beverage and banquet service
must be at least 21 years of age to serve alcohol
safe server alcohol and food certification required
excellent communication skills both verbal and written
ability to work in a fast-paced environment
ability to stand for up to four hours and maneuver in limited space
ability to lift up to 45 lbs and push/pull equipment up to 250 lbs
must maintain a neat and well-groomed appearance
regular attendance and punctuality
compliance with company safety and security policies
ability to work varying schedules including evenings and weekends

Job Qualifications

High school diploma or equivalent
2 to 3 years of high-volume beverage, banquet service and restaurant experience
preferred hotel or resort experience
safe server alcohol and food certification
excellent leadership capability and customer relations skills
outstanding organizational and communication skills
intermediate computer skills
basic computational ability
ability to analyze and foresee user needs
effective conflict resolution and diplomacy
knowledge of Windows OS, MS Office, PMS, and POS
strong issue resolution and analytical skills
knowledge of table and bar service
knowledge of appropriate table settings and service ware
ability to describe menu items and methods of preparation

Job Duties

Act as the main point of contact for service flow during shifts in both outlet and banquet settings
guide team members on proper setup, service, and breakdown procedures in accordance with BEOs and outlet standards
ensure cleanliness, organization, and readiness of service areas before, during, and after each shift
assist with minor guest issues or last-minute service needs and escalate larger concerns to supervisors
support onboarding of new team members by demonstrating proper service techniques and standards
train new bartenders and barbacks, provide ongoing coaching, and maintain team morale
provide on-the-job guidance and help answer questions during busy service periods
communicate shift updates, special instructions, and guest preferences to the team and leadership
review BEOs and daily shift sheets to understand events, outlet or bar needs and help communicate those to the team
help track supply levels and report shortages to supervisors
create new drink recipes ensuring high-quality drinks and service in a fast-paced environment
act as a floor lead during banquet events, assisting in timing coordination between front-of-house and culinary teams
ensure guests are greeted and served promptly and professionally
monitor the bar, buffet stations, and service lines to maintain presentation and cleanliness
assist with food and beverage, bar operation, bussing, and reset as needed
help create a welcoming, helpful, and team-oriented service environment
perform all other duties assigned by manager or supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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