F&B Outlet Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,500.00 - $63,900.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
Dental Insurance
flexible scheduling

Job Description

PENN Entertainment is a distinguished leader in the integrated entertainment and gaming industry, boasting 43 entertainment destinations across North America. As a pioneering company, PENN embraces innovation in sports content, casino gaming experiences, online sports betting, and iCasino through theScore Bet Sportsbook and Casino platforms. Their extensive reach and commitment to excellence have positioned them as a trailblazer in the industry, contributing significantly to the evolving landscape of entertainment. Beyond just providing thrilling gaming experiences and engaging sports content, PENN is deeply passionate about promoting inclusivity, sustainability, and community engagement. The company has built a culture that values diverse perspectives... Show More

Job Requirements

  • Associates degree or equivalent experience
  • Minimum two years food and beverage experience
  • Minimum two years supervisory experience
  • Ability to resolve conflicts diplomatically
  • Strong written and verbal communication skills
  • Basic math skills including addition, subtraction, multiplication, and division
  • Flexibility to work various shifts including nights and holidays
  • Proficiency in Microsoft applications
  • Valid driver’s license with acceptable driving record
  • Ability to qualify for required licenses and permits
  • First Aid/AED certification
  • Completion of C.A.R.E or TIPS training

Job Qualifications

  • Associates degree in related field or equivalent
  • Minimum two years of food and beverage experience
  • Minimum two years supervisory experience
  • Ability to interact effectively with guests and staff
  • Skills in writing reports and business correspondence
  • Numeracy skills including percentage and ratio calculations
  • Proficiency in Microsoft Excel, Word, and Outlook
  • Effective verbal and written communication skills
  • Ability to present information clearly to various audience levels

Job Duties

  • Supervise an F&B outlet and manage daily shift operations
  • Create and maintain effective staff schedules while controlling labor costs
  • Assist in departmental budget planning and monitor budget compliance
  • Promote and enforce superior customer service standards
  • Ensure compliance with gaming laws and food service regulations
  • Maintain procedures for food service quality and inspect menu items
  • Support F&B Outlet Manager in sanitary and pleasant guest service
  • Monitor inventory and cost control measures
  • Assist with administrative duties
  • Report regulatory compliance issues promptly
  • Maintain confidentiality in company matters

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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