Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,600.00 - $62,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
career development support
Employee Assistance Programs
Job Description
PENN Entertainment is a leading company in the entertainment industry, renowned for its commitment to providing exceptional experiences to its customers while fostering a dynamic and inclusive workplace environment. As a forward-thinking entertainment company, PENN Entertainment specializes in delivering high-quality food and beverage services combined with engaging entertainment options. The company prides itself on a culture that values teamwork, diversity, and career growth, offering employees the support and resources they need to succeed and advance. PENN Entertainment also emphasizes the importance of wellness, providing a comprehensive Total Rewards package that includes day-one medical coverage, 401(k) matching, and annual performance bonuses.... Show More
Job Requirements
- Must be 21 or older
- Associate degree (A.A) in related field
- Two years of Food and Beverage experience or equivalent combination of education and experience
- Minimum two years previous supervisory experience required
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- Ability to write reports and business correspondence
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
- Must be proficient in Microsoft applications (Excel, Word, and Outlook)
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Job Qualifications
- Associate degree (A.A) in related field
- Two years of Food and Beverage experience or equivalent combination of education and experience
- Minimum two years previous supervisory experience required
- Ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- Ability to write reports and business correspondence
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Must be proficient in Microsoft applications (Excel, Word, and Outlook)
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Job Duties
- Responsible for supervising an F&B outlet designated to this role and the overall daily management of a designated shift
- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives
- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction
- Responsible for assisting in the budget process for the department and providing recommendations
- ensuring compliance with departmental budget initiatives
- reporting budget concerns to manager
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
- Ensures customer service standards are followed by all team members and addresses issues as they arise
- Responsible for the overall achievement of department customer service goals
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible
- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction
- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests
- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory
- Assist Food & Beverage Manager with administrative duties, as assigned
- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
- Maintains strict confidentiality in all departmental and company matters
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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