Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,500.00 - $67,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Job Description
Highgate is a premier real estate investment and hospitality management company widely recognized as a trailblazer and innovator within the real estate and hospitality sectors. Founded with a clear vision to lead the industry, Highgate maintains a dominant presence across major U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu. In addition to its robust domestic footprint, the company is rapidly expanding its portfolio internationally in key regions such as Europe, Latin America, and the Caribbean. Highgate’s extensive portfolio features a diverse range of global properties valued at over 20 billion dollars, generating upwards of 5 billion... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food and beverage management
- strong verbal and written communication skills
- ability to multitask and prioritize workload
- service-oriented approach with friendly demeanor
- attention to detail and problem-solving skills
- willingness to participate in required meetings and trainings
- ability to maintain confidentiality
- compliance with company standards and regulations
- ability to work varied schedules including Management on Duty coverage
Job Qualifications
- Proven experience in food and beverage management
- strong leadership and supervisory skills
- excellent communication skills both verbal and written
- ability to multitask and prioritize tasks effectively
- demonstrated ability to handle guest complaints professionally
- knowledge of local liquor laws and health standards
- experience with inventory and budget management
- ability to train and develop staff
- proficiency in preparing operational reports
- experience with event coordination
- familiarity with SOPs in hospitality
- skills in staff recruitment and performance evaluation
Job Duties
- Oversee all aspects of the daily operation of the outlet/s
- supervise outlet personnel
- respond to guest complaints in a timely manner
- work with other F&B managers and keep them informed of issues as they arise
- keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- assist in coordinating and monitoring all phases of Loss Prevention in the outlet
- prepare and submit required reports in a timely manner
- ensure preparation of required reports, including wage progress, payroll, revenue, employee schedules, quarterly action plans
- monitor quality of service in F&B outlet
- assist in menu planning and preparation
- ensure compliance with all local liquor laws, and health and sanitation regulations
- ensure compliance with SOP’s in all outlets
- ensure compliance with requisition procedures
- be visible on the floor and assist staff as needed during each meal period
- conduct staff performance reviews in accordance with Highgate Hotel standards
- ensure the training of employees on SOP’s and technical job tasks
- be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
- interview candidates for front-of-house F&B positions and follow standards for hiring approvals
- complete tip reporting
- understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards
- assist with the execution of BEO and VEO including set up, breakdown, and managing staff and guests need during entirety of event
- ordering and monitoring of inventory for liquor room and all F&B storage
- ensure overall guest satisfaction
- perform other duties as requested by management
- maintain a warm and friendly demeanor at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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