Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Great Maple Anaheim at Pixar Place Hotel is a renowned hospitality establishment located in the heart of Anaheim, California. It is known for its vibrant atmosphere and exceptional guest services, catering primarily to visitors and tourists in the area. As a part of the dynamic and competitive hospitality sector, Great Maple Anaheim offers a variety of dining experiences through its food and beverage outlets, aiming to provide guests with high-quality service, delightful cuisine, and memorable visits. The hotel prides itself on maintaining brand standards while fostering a culture of inclusivity, professionalism, and continuous improvement among its team members.
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Job Requirements
- Ability to stand and walk for extended periods
- Able to lift up to 25 lbs occasionally
- Comfortable working in a fast-paced and dynamic environment
Job Qualifications
- 2-3 years of progressive leadership experience in a high-volume, multi-outlets hotel
- Current California RBS and ServSafe Manager certificates (or within 30 days)
- Strong knowledge of food and beverage operations, including service styles, inventory, and POS systems (Aloha)
- Excellent communication, leadership, and organizational skills
- Proficiency in budgeting, forecasting, and analyzing financial reports
- Ability to work flexible hours, including nights, weekends, and holidays
- Knowledge of local health and safety codes and compliance standards
Job Duties
- Provide floor presence during shift, table touching, greeting and interacting with guests
- Perform daily inspection of restaurant and outlets for readiness according to standards
- Responsibility for all opening/closing procedures of shift, including HotSchedules Shift Log, Daily Log ('red book'), pre-shift and labor control
- Responsible for maintaining the highest standards of service and ambiance
- Supervise and direct service to drive productivity and ensuring each step of service is executed consistently
- Handle guest complaints in the most diplomatic and professional manner
- Complete menu knowledge (breakfast, lunch, dinner and bar)
- Maintaining inventory of equipment, linen and other supplies
- Contribute to the profitability of the restaurant and outlets through cost control effectiveness
- Schedule team members with forecasted business ensuring that staffing is adequate and yet within budgetary goals
- Maintain safety by adhering to stated safety policies and handle guest and employee accidents
- Relay any maintenance needs via the appropriate channels and teams
- Keep storerooms in a state of readiness, cleanliness and tidiness
- Participate in recruiting, interviewing, and hiring team members
- conducts performance appraisals, take disciplinary action, motivate and train to ensure progressive and ongoing staff education
- Ensure the team members' uniforms and appearances meet policy standards
- Know and adhere to all company policies and procedures
- Flexible to work all shifts, am, pm, weekends and holidays
- Perform all other duties assigned and/or required by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.