Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,900.00 - $71,500.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Group medical
Dental Insurance
Vision Insurance
Life insurance
Flexible spending account
Employee assistance program
Paid Time Off
401K Matching
Shift Differential
discretionary quarterly bonuses
Job Description
Wind Creek Hospitality is a renowned company that specializes in the hospitality industry, providing exceptional food and beverage experiences in a variety of high-volume, multi-shift outlets. Known for their dedication to quality and guest satisfaction, the company operates with a clear purpose of delivering an escape from the ordinary into a vibrant and exciting environment where guests feel valued and important. Wind Creek Hospitality fosters a culture of enthusiasm, accountability, and continuous improvement, striving to provide unmatched service levels and memorable dining experiences that stand out from competitors. Their commitment to hiring, developing, and supporting staff ensures a strong foundation... Show More
Job Requirements
- High school diploma or GED required
- Bachelor’s Degree in Business or related field and two years of supervisory experience in a high volume, multiple shifts, Food and Beverage outlet required
- OR four years’ experience in a management position in a high volume, multiple shifts, Food and Beverage outlet required
- OR three years’ experience in a Food and Beverage Supervisory position with Wind Creek Hospitality required
- Problem-solving and decision-making ability
- Extensive knowledge of food products and service techniques
- Successful completion of Responsible Vendor Alcoholic Beverage Service and BASSET training required after hire to retain position
- Successful completion of ServeSafe Sanitation training required after hire to retain position
- Ability to maneuver in all areas of assigned outlets including all food and beverage service areas
- Ability to lift and carry up to forty pounds
- Ability to respond calmly and make rational decisions when handling guest and employee conflicts
- Proven ability to develop a budget
- Proven ability to understand financial data and manage a budget
- Excellent verbal and written communication skills
- Ability to work with computer-based time and attendance and/or client-booking systems
- Willing to work odd and irregular hours including nights, weekends, and holidays
- Willing to travel and participate in training as recommended or required
- Must have an Occupational License or the ability to obtain and maintain a license pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board
Job Qualifications
- High school diploma or GED
- Bachelor’s Degree in Business or related field and two years of supervisory experience
- Four years’ experience in a management position in a high-volume, multi-shift Food and Beverage outlet
- Three years’ experience in Food and Beverage supervisory position with Wind Creek Hospitality
- Problem-solving and decision-making ability
- Extensive knowledge of food products and service techniques
- Completion of Responsible Vendor Alcoholic Beverage Service and BASSET training after hire
- Completion of ServeSafe Sanitation training after hire
- Ability to maneuver in all assigned areas
- Ability to lift and carry up to forty pounds
- Excellent verbal and written communication skills
- Ability to work with computer-based time and attendance and client-booking systems
Job Duties
- Identifies and defines operational needs within the restaurant and other outlets and implements solutions that result in beneficial changes to assigned operations
- Abides by all State, Federal, and WCH requirements pertaining to serving alcohol
- Develops and implements customer service training programs and assures outstanding service to all guests
- Directs the development and administration of controls for all assigned outlets economically and profitably
- Develop staffing schedules that assure the highest service levels with maximum productivity
- Develop and monitor the status of budgets
- Ensures that performance evaluations are completed on time and files maintained
- Interacts with guests to obtain feedback on product quality and service levels
- Responsible for profit/loss of assigned operations
- Counsels, guides, trains, and instructs assigned personnel
- Seeks new methods and programs to promote the restaurant and property
- Obtains and retains information regarding promotions and ensures staff are informed
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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