F&B Host/Hostess (Steakhouse) - On Call (Horseshoe Hammond)
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
On-call
Job Description
Horseshoe Casino Hammond is a premier entertainment and gambling destination located just 20 minutes from downtown Chicago, offering a vibrant and dynamic environment for both employees and visitors. As part of Caesars Entertainment, a renowned global leader in the gaming and hospitality industry, Horseshoe Casino Hammond takes pride in providing unparalleled guest experiences with its extensive collection of more than 2,100 slot machines and over 100 table games. Guests can also enjoy fresh dining options from The Eatery, Cafe, and H Burger, making it a comprehensive entertainment hub. This establishment is recognized for its employee-friendly culture, having been awarded Best... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to maintain a professional appearance and uniform standards
- excellent communication skills
- ability to handle multiple tasks efficiently
- availability for on-call shifts
- willingness to undergo background checks and pre-employment drug testing as required
- ability to provide excellent guest service under pressure
Job Qualifications
- high school diploma or equivalent
- prior experience in a customer service or hospitality role preferred
- ability to maintain a professional appearance and demeanor
- excellent communication and interpersonal skills
- ability to manage multiple tasks efficiently
- strong attention to detail
- ability to work effectively in a fast-paced team environment
Job Duties
- maintains a professional appearance at all times, clean and well-groomed as per standard
- assigns service stations to all service personnel observing their presentability for compliance with appearance and uniform standards
- check table settings for proper presentation and completeness, and checks service tray stations for adequacy of supplies used to refill or replacement purpose
- graciously greets guest upon their arrival and escorts them to a table, balancing the customer flow among the service stations, taking into request for a particular table or server, depending on availability
- assist with seating as appropriate, and once seated, provides guest, and informs them of the name of their server
- oversees the general functioning of the dining room during the meal service period, relaying information to service personnel, requesting feedback from guest as to their satisfaction, making adjustments when and where necessary
- assists with duties of servers and bus persons such as securing a food and beverage item for a patron, resetting a table for reuse, etc, as the customer traffic flow allows, to assure the maintenance of food service effectiveness and efficiency
Job Qualifications
Experience
No experience required
Job Location
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