Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Benefits
vacation days
Paid holiday days
Chicago Paid Sick Leave days
Chicago Paid Leave days
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
Restaurant discount
Discount on spa services
Discount on spa retail
Company-paid medical, dental and vision coverage
Complimentary life insurance
Complimentary long-term disability
retirement plan with company match
Job Description
The Peninsula Chicago is a prestigious luxury hotel brand known for its impeccable service and exquisite hospitality. As part of the global Peninsula Hotels group, The Peninsula Chicago consistently delivers a distinguished experience characterized by attention to detail, elegant surroundings, and personalized guest interactions. The hotel boasts a Five Star Five Diamond rating, underscoring its commitment to excellence in the hospitality industry. Located in the heart of Chicago, this establishment attracts both local and international guests who seek a refined and memorable stay. The Peninsula brand's reputation for luxury and high standards creates an environment that values professionalism, sophistication, and... Show More
Job Requirements
- Must have at least 2 years guest service experience
- Knowledge of Open Table or other computerized reservation system
- Some computer experience including Excel and Word
- Wine knowledge
- Micros experience
- Ability to multi-task
- Impeccable grooming and excellent presentation
- Outgoing, well spoken, polite, levelheaded, patient, ability to smile easily and get along with different personality types
- Ability to handle high stress situations
Job Qualifications
- Must have at least 2 years guest service experience
- Knowledge of Open Table or other computerized reservation system
- Some computer experience including Excel and Word
- Wine knowledge
- Micros experience
- Ability to multi-task
- Impeccable grooming and excellent presentation
- Outgoing, well spoken, polite, levelheaded, patient, ability to smile easily and get along with different personality types
- Ability to handle high stress situations
Job Duties
- Responsible for all activities related to reservation handling, greeting, seating and farewell in the restaurant as per standards set by the hotel
- Perform pre-service and after-service procedures as per standards
- Confirm reservations and large parties 2 days out
- Handle on-the-day reservations to Peninsula standards
- Understand and accurately follow the standard of sequence of service
- Observe and maintain daily condition of all physical facilities and equipment in the restaurant and public area and make recommendations for corrections and improvement as needed
- Responsible to daily take-out orders over the phone or in person
- Responsible for cash handling
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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