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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Job Description
Rosewood Miramar Beach, located in the stunning Montecito community of Santa Barbara, California, is one of the world’s most exclusive luxury hotels. Nestled on one of Southern California’s most beautiful beaches, this 16-acre residential-style estate epitomizes elegance, sophistication, and unparalleled hospitality. As one of only 15 properties worldwide to hold the prestigious Forbes Five-Star title, Rosewood Miramar Beach offers 153 ultra-luxury guest rooms and suites, including beachfront accommodations, signature suites, and multi-bedroom bungalows. The resort is designed with style, grace, and glamour, providing guests with an exceptional getaway experience complemented by world-class amenities.
The property boasts six unique dining v... Show More
The property boasts six unique dining v... Show More
Job Requirements
- Diploma or equivalent education
- Minimum three years’ management experience in Banquets & Events
- Current and valid Serv Safe Food Protection Manager Certification
- Current and valid Responsible Beverage Service Certification and ABC Server ID
- Ability to speak, read and write English
- Physical ability to exert effort including lifting 20 pounds and enduring sustained physical activity
- Ability to work flexible hours including 8-12 hour shifts, 5-7 days per week
- Ability to work in environments exposed to heat, cold, wind, slippery surfaces and kitchen equipment
- Strong organizational and leadership skills
- Ability to maintain confidentiality
- Ability to manage and motivate teams
- Ability to handle multiple tasks and prioritize
- Excellent guest service skills
- Ability to communicate effectively with guests and team members
- Ability to maintain and enforce state liquor laws
Job Qualifications
- Diploma or some college or equivalent combination of education and work-related experience
- Must have current and valid Serv Safe Food Protection Manager Certification
- Must have current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID
- Minimum three years’ experience in Banquets & Events in a similar management capacity
- Experience in hotel operations, preferably in Food & Beverage
- Experience with a luxury or ultra-luxury property or brand preferred
- Demonstrated project management experience in organizing and executing large-scale events
- Proven leadership skills with ability to develop, motivate and manage teams
- Excellent communication skills in English, additional languages preferred
- Strong understanding of financial reports and labor management
- Ability to enforce policies and maintain high service standards
- Ability to work under pressure and maintain organization
- Ability to handle guest relations and resolve complaints efficiently
Job Duties
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
- Ensure that standards are maintained at a superior level on a daily basis
- Coordinate details and menus for client functions and maintain budgeted revenues through solicitation of business while controlling expenditures
- Direct, implement and maintain management philosophy serving as a guide to Banquets & Event associates
- Prepare weekly work schedules and adjust throughout the week to meet business demands
- Inspect event areas for cleanliness, proper setup and rectify deficiencies
- Communicate and coordinate with Executive Chef and Executive Steward regarding menus and equipment requirements
- Greet guests upon arrival, assist in seating, and ensure guest satisfaction during events
- Conduct ongoing training of associates and foster a positive work environment
- Track revenue against budget and review sales discrepancies
- Ensure compliance with state liquor regulations and proper handling of alcoholic beverages
- Handle guest complaints using established procedures to ensure satisfaction
- Prepare and present event billing to clients
- Maintain inventory, requisition supplies and manage storage and cleanliness of equipment and supplies
- Complete work orders for maintenance repairs and submit as required
- Promote positive relations with other departments and coordinate efforts for event success
- Perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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