F&B Administration - Outlet Manager
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional Development
Job Description
Pacific Hospitality Group is a distinguished leader in the hospitality industry, known for its owner/operator approach that delivers exceptional value to both investors and team members. As a family-focused company, Pacific Hospitality Group is committed to long-term holds, which allows for sustainable growth and development of its business and employees. With a mission to enrich people's lives through memorable experiences, the company emphasizes giving back to communities and honoring God in all its endeavors. Rooted in principles of integrity, compliance, and value creation, Pacific Hospitality Group drives principled entrepreneurship, customer focus, continuous knowledge enhancement, and embraces change along with humility,... Show More
Job Requirements
- High school diploma or equivalent
- 2-4 years of experience in food & beverage or front desk roles
- Management or supervisory experience preferred
- Proficiency with Fosse and Micros PMS
- Valid Food Handlers and TABC certifications
- Availability to work flexible hours including nights, weekends, and holidays
- Ability to stand and walk for extended periods
- Capability to lift up to 30 pounds occasionally
- Comfortable working in fast-paced hotel environment
Job Qualifications
- 2-4 years of hotel experience in food & beverage, front desk, or a supervisory role
- Previous management experience strongly preferred
- Strong leadership, communication, and conflict-resolution skills
- Ability to multitask and oversee operations across multiple departments
- 2-4 years of Fosse and Micros PMS experience
- Flexible schedule including nights, weekends, and holidays
- Food Handlers and TABC certifications
Job Duties
- Oversee daily operations of all hotel outlets, ensuring consistent quality in service, food, and beverage presentation
- Maintain cleanliness, organization, and compliance with health and safety regulations
- Monitor inventory, ordering, and cost controls to meet financial targets
- Assist with menu planning, promotions, and seasonal offerings in partnership with culinary leadership
- Resolve guest concerns promptly to ensure high satisfaction and repeat business
- Train F&B staff on service standards, POS procedures, and guest engagement
- Maintain high visibility during peak times and assist with guest issues, billing questions, or escalations
- Hire, train, mentor, and coach team members across F&B outlets and Front Desk
- Prepare and manage schedules to meet business needs while controlling labor costs
- Support onboarding, ongoing training programs, and performance development
- Foster a positive, inclusive, and professional team culture
- Ensure compliance with company policies, labor laws, and safety procedures
- Analyze F&B revenue, cost of goods, labor reports, and guest satisfaction scores
- Achieve budgeted goals through strong cost controls, upselling, and guest engagement
- Assist with forecasting, ordering, inventories, and monthly financial reporting
- Develop and implement operational improvements to drive efficiency and guest satisfaction
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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