Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Pacific Hospitality Group is a distinguished family-focused company that stands out in the hospitality industry through its unique owner/operator approach. Committed to long-term holds, this company provides tremendous value both to its investors and team members by fostering sustainable growth and business development. Rooted deeply in principles such as integrity, compliance, value creation, and principled entrepreneurship, Pacific Hospitality Group thrives on enriching people's lives by delivering memorable experiences and contributing positively to the communities it serves. The company places a high emphasis on honoring God in all its endeavors, which reflects not only in its operations but also in its... Show More
Job Requirements
- 2-4 years of hotel experience in food & beverage front desk or a supervisory role
- Previous management experience strongly preferred
- Strong leadership communication and conflict-resolution skills
- Ability to multitask and oversee operations across multiple departments
- 2-4 years of Fosse and Micros PMS required
- Flexible schedule including nights weekends and holidays
- Food Handlers and TABC certifications required
- Ability to stand walk and move for extended periods
- Occasionally lift up to 30 lbs
- Comfortable working in a fast-paced environment in a hotel food & beverage setting
Job Qualifications
- 2-4 years of hotel experience in Food & Beverage Front Desk or a supervisory role
- Previous management experience strongly preferred
- Strong leadership communication and conflict-resolution skills
- Ability to multitask and oversee operations across multiple departments
- 2-4 years of Fosse and Micros PMS experience required
- Flexible schedule including nights weekends and holidays
- Food Handlers and TABC certifications required
Job Duties
- Oversee daily operations of all hotel outlets ensuring consistent quality in service food and beverage presentation
- Maintain cleanliness organization and compliance with health and safety regulations
- Monitor inventory ordering and cost controls to meet financial targets
- Assist with menu planning promotions and seasonal offerings in partnership with culinary leadership
- Resolve guest concerns promptly to ensure high satisfaction and repeat business
- Train F&B staff on service standards POS procedures and guest engagement
- Maintain high visibility during peak times and assist with guest issues billing questions or escalations
- Hire train mentor and coach team members across F&B outlets and Front Desk
- Prepare and manage schedules to meet business needs while controlling labor costs
- Support onboarding ongoing training programs and performance development
- Foster a positive inclusive and professional team culture
- Ensure compliance with company policies labor laws and safety procedures
- Analyze F&B revenue cost of goods labor reports and guest satisfaction scores
- Achieve budgeted goals through strong cost controls upselling and guest engagement
- Assist with forecasting ordering inventories and monthly financial reporting
- Develop and implement operational improvements to drive efficiency and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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