Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $71,100.00 - $113,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Life insurance
Job Description
Halekulani is a prestigious luxury hotel located in Honolulu, Hawaii, renowned for its exceptional service, exquisite dining experiences, and commitment to maintaining the highest standards in the hospitality industry. Established as a landmark property, Halekulani combines elegant accommodations, world-class amenities, and a rich cultural heritage, offering guests an unforgettable Hawaiian experience. The hotel features three distinguished restaurants, three lounge and bar venues, a bakery, 24-hour in-room dining, and extensive catering and banquet facilities spanning 8,500 square feet. As a respected member of the luxury hospitality community, Halekulani consistently strives for excellence and sustains prestigious ratings including Forbes Travel Guide and... Show More
Job Requirements
- High school diploma or equivalent vocational training certificate required
- Certificate, associate's or bachelor's degree in hospitality management, business, culinary arts, or related operational/management disciplines is preferred
- Minimum of 8 to 10 years of progressive leadership experience in executive management capacity ideally including luxury hotel properties with recognized brands
- CPR certification required
- Manager's liquor commission card required
- ServSafe certification for managers required
- Proven track record in managing high-volume F&B and events/catering operations
- Strong financial acumen including budgeting, cost control and profit/loss management
- Exceptional leadership, team-building and communication skills
- Deep understanding of fine dining, wine and culinary trends
- Ability to train, develop, motivate and manage personnel effectively
- Proficiency in Microsoft Office products
- Ability to work under pressure with strong organizational skills
- Commitment to safety protocols and regulatory compliance
- Sensitivity to multi-cultural staff and guest needs
- Excellent communication skills both verbal and written
- Ability to anticipate and promptly respond to guest needs
- Ability to embrace and execute high-quality brand and service standards such as Forbes, LQA, AAA, LHW
Job Qualifications
- High school diploma or equivalent vocational training certificate
- Certificate, associate's or bachelor's degree in hospitality management, business, culinary arts, or related fields preferred
- Minimum 8 to 10 years of progressive leadership experience in executive management roles within luxury hotel or restaurant operations
- Proven track record managing high-volume F&B and catering operations
- Strong financial skills including budgeting, cost control and profit/loss management
- Exceptional leadership, team-building and communication skills
- Deep understanding of fine dining, wine and culinary trends
- Collaborative and proactive management style
- Proficient in Microsoft Office including Outlook, Word, Excel, PowerPoint and Teams
- CPR certification
- Manager's Liquor Commission Card
- ServSafe Certification for Managers
Job Duties
- Provide strategic leadership and oversight for Catering, Culinary and Food & Beverage operations
- Ensure consistent exceptional guest service standards
- Adhere to quality and safety standards and specifications
- Monitor and control cost and labor efficiently
- Develop and enforce Standard Operating Procedures and policies
- Lead and mentor Food & Beverage culinary, outlet, and catering leadership
- Foster teamwork, accountability and service excellence
- Set and monitor goals for departmental functions and hold managers accountable
- Oversee ongoing training, development and succession planning
- Ensure completion of mandatory trainings and safety protocol compliance
- Manage labor and food costs to optimize profitability
- Oversee annual departmental budgets and proformas
- Maximize labor efficiencies and control payrolls
- Collaborate with Sales & Marketing, Public Relations, Events and Rooms Division for promotions and guest offerings
- Initiate F&B merchandising events and programs
- Collaborate with culinary leaders on menu innovation and approvals
- Oversee execution of special hotel events
- Analyze business performance and market trends
- Monitor local and global F&B trends and competitive developments
- Identify new business opportunities
- Perform additional duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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