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Fan Experience Seasonal Assistant

Job Overview

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Employment Type

Temporary
Part-time
Seasonal
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Work Schedule

Weekend Shifts
Night Shifts

Job Description

Detroit Tigers is a renowned Major League Baseball team with a rich history and a passionate fan base. As a leading sports franchise, the Tigers organization is dedicated to delivering exceptional baseball entertainment as well as enhancing the overall fan experience at Comerica Park in Detroit, Michigan. Known for its commitment to community involvement and fan engagement, the Detroit Tigers continuously innovate various programs and events to captivate and entertain fans throughout the baseball season.

The Fan Experience Seasonal Assistant role is a pivotal part of the Tigers Game Presentation and Fan Experience department. This seasonal position is dedicated to ensuring that every Detroit Tigers home game offers a memorable and engaging experience to fans attending games at Comerica Park. The assistant works closely with the team to plan, coordinate, and execute a wide range of special events and theme nights that celebrate diverse cultural themes and community values, such as Opening Day, Strike Out Cancer Weekend, Black in Baseball, Star Wars, Bark in the Park, Friday Night Party in the Park, Fiesta Tigres, and Fan Appreciation among others.

In this capacity, the seasonal assistant will also manage the booking and coordination of entertainment groups and vendors that bring energy and excitement to theme nights and game day activations. The role involves hands-on execution of on-field presentations including ceremonial first pitches, in-game fan activities, and other fan-facing entertainment features designed to maximize enjoyment and participation. Additionally, the assistant will conduct research on trends and best practices within Major League Baseball and other professional sports to implement innovative enhancements to the events hosted at Comerica Park.

One of the key responsibilities includes taking ownership of specific programs such as the PAWS off-site and in-game appearances, the effective management of the game day entertainment team known as the Rally Cats, coordination of the Chevy Military Salute program, the planning and execution of Chevy Sunday Kids Days, and the booking of National Anthems, Honor Guards, Ceremonial First Pitches, Game Ball Delivery, and various other in-game elements.

Ideal candidates for this role will have earned or be in progress toward a bachelor’s degree in fields relevant to sports management, marketing, or business administration. A background or prior experience in sports or live entertainment industries is preferred, alongside excellent customer service abilities. The role demands individuals who can thrive in a high-energy, fast-paced environment, demonstrating strong organizational skills, attention to detail, effective communication skills, and creative problem-solving capabilities. Because this position requires regular on-site presence and involvement during games and special events, candidates must be available for the entire baseball season and willing to work extended hours including nights, weekends, and holidays.

Joining the Detroit Tigers as a Fan Experience Seasonal Assistant provides a unique opportunity to be closely involved with one of Major League Baseball's iconic franchises and to contribute to creating unforgettable moments for thousands of passionate fans. This seasonal role is vital in supporting the excellence and excitement that the Tigers organization is committed to delivering every step of the way.

Job Requirements

  • Earned or in-progress bachelor’s degree in a relevant field
  • Prior experience in sports or live entertainment preferred
  • Excellent customer service skills
  • Ability to work efficiently in a fast-paced environment
  • Effective verbal and written communication skills
  • Attention to detail and strong organizational skills
  • Ability to think creatively and turn ideas into actionable items
  • Availability for the entire Tigers baseball season
  • Ability to work all home games as well as extended hours including nights, weekends, and holidays

Job Qualifications

  • Earned or in-progress bachelor’s degree in a relevant field, such as sports management, marketing, or business administration
  • Prior experience in sports or live entertainment preferred
  • Excellent customer service skills and ability to positively engage fans, sponsors, and key stakeholders
  • Ability to work efficiently in a fast-paced environment and make quick decisions
  • Effective verbal and written communication skills
  • Attention to detail and strong organizational skills
  • Ability to think creatively and turn ideas into actionable items
  • Availability for the entire Tigers baseball season
  • Ability to work all home games as well as extended hours including nights, weekends, and holidays

Job Duties

  • Assist in the planning, coordination, and execution of various marquee special events and theme nights for Detroit Tigers home games, such as Opening Day, Strike Out Cancer Weekend, Black in Baseball, Star Wars, Bark in the Park, Friday Night Party in the Park, Fiesta Tigres, Fan Appreciation
  • Book and coordinate entertainment groups and vendors to execute activations and theme nights
  • Assist with the execution of all on-field presentations, including first pitches, ceremonies, in-game features, and other fan-facing activations
  • Conduct research on event trends within MLB and other professional sports and implement innovative ideas to enhance special events
  • Manage specific programs such as the PAWS off-site and in-game appearance program, Rally Cats game day entertainment team, Chevy Military Salute program, Chevy Sunday Kids Days, and booking of National Anthems, Honor Guards, Ceremonial First Pitches, Game Ball Delivery and other in-game elements
  • Perform all other duties and responsibilities as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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