MISSOURI VALLEY FAMILY YMCA logo

Family Wellness Member Services Representatives

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $16.64
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Work Schedule

Weekend Shifts
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Benefits

free YMCA membership
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule

Job Description

The Missouri Valley Family YMCA is a dynamic non-profit organization dedicated to nurturing the potential of children, promoting healthy living, and fostering social responsibility throughout the Bismarck-Mandan community. With over 22,000 members, the YMCA serves approximately one in five households in the area, providing a wide array of programming, childcare, and wellness opportunities to individuals and families from all walks of life. Established as a community cornerstone, the YMCA prides itself on fostering a welcoming and supportive environment where people of diverse backgrounds can come together to build healthier lifestyles and strong connections.

The Missouri Valley Family YMCA operates t... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service, sales, or related experience preferred
  • Basic knowledge of computers
  • Excellent interpersonal and problem-solving skills
  • Ability to relate effectively to diverse populations
  • Willingness to work flexible part-time shifts
  • Commitment to YMCA core values

Job Qualifications

  • Previous customer service experience
  • Excellent interpersonal skills
  • Strong problem-solving abilities
  • Ability to relate effectively to diverse groups
  • Basic computer knowledge
  • Strong communication skills
  • Demonstrated commitment to caring, honesty, respect and responsibility

Job Duties

  • Welcoming members and guests with a warm smile, using their names, and expressing gratitude for their patronage
  • Asking questions, using active listening and providing facility tours to help prospective members find the perfect membership and program options
  • Building relationships with members, fostering connections within our Family Wellness and YMCA community
  • Utilizing our operations software for member check-ins, program and membership registration, and payment processing
  • Staying knowledgeable about all Family Wellness and YMCA programs and services to assist members effectively
  • Handling membership and safety concerns, addressing any issues promptly and appropriately

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink is a restaurant, hospitality, and hotel job platform.

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