Job Overview
Compensation
Type:
Hourly
Rate:
Range $20.00 - $26.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible scheduling
Job Description
Amoskeag Health is a community-focused healthcare organization dedicated to improving the health and well-being of individuals and families in Manchester and surrounding areas. At the heart of its mission is a commitment to fostering strong human connections as a foundation for delivering quality healthcare services. Amoskeag Health emphasizes a trauma-informed, culturally sensitive approach to care that promotes dignity, respect, and empowerment for every person it serves. The organization offers a wide range of medical, behavioral health, and social services designed to address comprehensive health needs through compassionate, patient-centered care.
Currently, Amoskeag Health is seeking a Family Services Coordinator ... Show More
Currently, Amoskeag Health is seeking a Family Services Coordinator ... Show More
Job Requirements
- Bachelor's degree in social work, psychology, human services, or related field
- Minimum of 2 years experience in case management or family advocacy
- Experience working with trauma-affected populations
- Strong organizational and documentation skills
- Ability to handle sensitive information confidentially
- Excellent communication and interpersonal skills
- Ability to work flexible hours as needed
- Valid driver's license and reliable transportation
Job Qualifications
- Experience working with children and families impacted by trauma
- Knowledge of community resources related to mental health, substance use, and domestic violence
- Strong interpersonal and communication skills
- Ability to manage cases and maintain accurate documentation
- Experience collaborating with law enforcement and community partners
- Familiarity with trauma-informed care principles
- Ability to work independently and as part of a multidisciplinary team
- Commitment to continuous program improvement and community engagement
Job Duties
- Coordinate the day-to-day operations of the Adverse Childhood Experiences Response Team, including child and family case management and referrals
- Review police reports related to opioid exposure, domestic violence, family disruption, and other trauma-related incidents
- Meet with individuals and families to assess needs related to mental health, substance use, and family services
- Provide guidance on community resources, make referrals, and offer short-term case management in person and by phone
- Build and maintain strong relationships with community service providers and ACERT partner organizations
- Collaborate with the part-time ACERT Family Advocate to ensure timely outreach, referrals, and services for referred families
- Support adult clients with questions related to domestic violence, opioid counseling, and addiction services in the greater Manchester area
- Maintain accurate and timely documentation of client interactions in the database
- Manage caseload data and partner with the ACERT Supervisor and project evaluator on reporting and quality improvement efforts
- Participate in Community Initiatives Department responsibilities, including tabling and community events, as assigned
- Assist ACERT supervisor in the ACERT Partner Meetings as requested
- Assist in projects to support ACERT programming as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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