Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid vacation
Paid holidays
Paid sick leave
Health Insurance
vision coverage
dental coverage
Life insurance
401(k) Plan
concession/merchandise discounts
Free parking
Complimentary baseball tickets
Job Description
The Baltimore Orioles are a Major League Baseball team based in Baltimore, Maryland, renowned for their rich history and passionate fanbase. The organization is committed to excellence not only on the field but also in how it supports its community and staff. As a professional sports franchise, the Orioles combine athletic competition with a deep connection to local culture and family values, fostering a strong, supportive atmosphere around the sport of baseball. The Orioles have a dedicated Baseball Operations department that aims to optimize player performance and well-being through various engagement initiatives. They pride themselves on creating a welcoming environment... Show More
Job Requirements
- Bachelor’s degree preferred
- Minimum of 2 years experience in event planning hospitality family services or related fields
- Ability to work flexible hours including evenings weekends and travel
- Strong communication and interpersonal skills
- Professional discretion and ability to handle sensitive information
- Knowledge of Baltimore area resources and culture
- Willingness to travel including spring training in Florida
- Ability to provide 24/7 support
- Spanish language skills are a plus
Job Qualifications
- Experience in hospitality concierge services family services event planning or player engagement preferably in sports or entertainment
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Familiarity with Baltimore’s neighborhoods culture entertainment options and recreational offerings
- Ability to work flexible hours including evenings weekends and travel
- Professionalism and discretion in handling sensitive information
- Ability to spend majority of February and March in Sarasota Florida during Spring Training
- Spanish language skills are a plus
Job Duties
- Oversee the day-to-day operations of the in-park family and childcare areas ensuring they remain safe comfortable and engaging environments for families of all ages
- Design and deliver meaningful experiences for player families including game-day gatherings seasonal celebrations and off-site excursions
- Leverage deep knowledge of the Baltimore region to connect families with local resources attractions services and events tailored to their interests and needs
- Coordinate and travel with families during organized team road trips managing logistics and ensuring a seamless experience
- Serve as a primary point of contact for player families offering around-the-clock support and responding to both large and small requests with empathy discretion and professionalism
- Assist with ticket allocations parking locations and related logistics for player families ensuring accuracy and timely distribution of tickets parking passes and other related gameday information
- Cultivate strong trusting relationships with families understanding their unique needs and preferences to provide personalized support
- Provide day-to-day administrative assistance including scheduling record-keeping expense tracking and communications related to family services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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