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Aimbridge Hospitality

Fairfield Inn Yuma - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Join our hospitality team as a Front Desk Agent at the Fairfield Inn Yuma, a welcoming hotel dedicated to providing exceptional guest experiences in Yuma, Arizona. The Fairfield Inn is known for its comfortable accommodations, including rooms equipped with free Wi-Fi, flat-screen satellite TVs, coffee-making facilities, and small refrigerators. Guests at this hotel enjoy convenient amenities such as a daily hot breakfast, an outdoor swimming pool, a hot tub, a business center, and a fitness center. Additionally, the property offers free airport shuttle services along with laundry and dry cleaning options to ensure a comfortable and hassle-free stay for all... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction
  • Capability to manage multiple tasks effectively
  • Ability to resolve guest concerns quickly and accurately

Job Duties

  • Provide outstanding service to guests maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently including handling reservations check-ins and check-outs
  • Work with and understand financial information performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location