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Aimbridge Hospitality

Fairfield Inn & Suites Waco South - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Fairfield Inn & Suites Waco South is a comfortable, well-appointed hotel located just six miles from downtown Waco and the popular Magnolia Market. Situated in Woodway, Texas, this hotel offers guests a welcoming environment where they can relax and recharge. The property boasts a range of amenities designed to meet and surpass guest expectations, including complimentary high-speed wireless internet available throughout the hotel and a complimentary breakfast service that features a delicious selection of options such as scrambled eggs, sausage, yogurt, and fresh fruit. The hotel serves as an ideal base for guests who want to explore the greater... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong verbal and written communication skills
  • Ability to multitask
  • Excellent problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong verbal and written communication skills
  • Ability to multitask in a fast-paced environment
  • Excellent problem-solving skills

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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