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Aimbridge Hospitality

Fairfield Inn & Suites Indianapolis East - Assistant General Manager OEM

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Fairfield Inn & Suites Indianapolis East is a renowned hotel, part of the Marriott family, known for its commitment to value, service, and guest satisfaction. Conveniently located just 7 minutes east of Downtown Indianapolis via I-70, the hotel offers easy access to major local attractions such as the Indianapolis Convention Center, Lucas Oil Stadium, NCAA Hall of Champions, Conseco Fieldhouse, Indiana State Fairgrounds, Indianapolis Museum of Art (IMA), Indianapolis Motor Speedway, Broad Ripple, and Butler University. The property boasts newly renovated guest rooms equipped with new furniture, double pillow top mattresses, and bedding, along with modern amenities such as 37... Show More

Job Requirements

  • At least 5 years of progressive experience in Rooms or Food & Beverage department in a hotel or a 4-year college degree with 2 to 3 years of related experience or a 2-year college degree with 3 to 4 years of related experience
  • previous supervisory experience required
  • must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity
  • compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid

Job Qualifications

  • At least 5 years of progressive experience in Rooms or Food & Beverage department in a hotel or a 4-year college degree with 2 to 3 years of related experience or a 2-year college degree with 3 to 4 years of related experience
  • previous supervisory experience required
  • must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity
  • compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid

Job Duties

  • Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager
  • anticipate and address workplace issues proactively to ensure smooth and efficient operations
  • assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards
  • listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication
  • work with and understand financial information and data, performing basic arithmetic functions to support hotel operations
  • utilize Windows Operating Systems for effective management and reporting
  • maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations
  • approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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