Fairfield Inn & Suites Cheyenne Southwest Downtown Area - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Fairfield Inn & Suites Cheyenne Southwest/Downtown Area is a distinguished hotel located in Wyoming, blending historical charm with modern amenities to offer guests a comfortable and convenient stay. The property is perfectly situated to provide access to key local attractions such as Francis E. Warren Air Force Base, Terry Bison Ranch, and the Wyoming State Capitol Building, making it an ideal destination for both business travelers and vacationers. This hotel emphasizes customer satisfaction through a range of thoughtful features including free Wi-Fi, ergonomic workstations, Keurig coffee makers in every room, and a complimentary breakfast buffet available on weekday mornings. These... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Proven ability to deliver exceptional guest service and enhance guest satisfaction
- Strong verbal and written communication skills for interacting with guests and team members
- Ability to evaluate and solve problems effectively
- Comfortable multitasking in a busy environment
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Popular Cities
Similar Jobs