Fairfield Inn & Suites Cheyenne - Housekeeping Assistant Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Fairfield Inn & Suites Cheyenne is a distinguished hotel located off I-25, near the Frontier Mall and Cheyenne airport, making it an easily accessible and convenient destination for both leisure and business travelers. This hotel holds the unique distinction of being the closest Marriott property to Cheyenne's renowned Frontier Days Event, an annual celebration held at Frontier Park just under two miles from the hotel. In addition to its prime location near popular local attractions such as the Cheyenne Civic Center and F.E. Warren Air Force Base, the hotel offers proximity to major business hubs including Frontier Oil Refinery, Union... Show More
Job Requirements
- At least 1 to 2 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Ability to comply with attendance standards and scheduling needs
- Ability to maintain high standards of personal grooming and appearance
- Capability to supervise, motivate, and counsel staff
- Effective communication skills and ability to carry an active communication device
- Familiarity with hospitality safety and operational standards
- Ability to perform inspections and maintain cleanliness standards
- Ability to assist with staff training and handle Lost and Found items according to standards
Job Qualifications
- At least 1 to 2 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- College coursework in related field helpful
- Previous supervisory responsibility preferred
Job Duties
- Approach all encounters with guests and associates in a friendly, service oriented manner
- Maintain regular attendance in compliance with standards and scheduling needs
- Maintain high standards of personal appearance and grooming, including proper uniform and name tag
- Comply with hospitality standards and regulations to ensure safe and efficient operations
- Inspect staff's work daily to ensure standards and productivity levels
- Inspect VIP rooms and report availability to Front Office in absence of Supervisor
- Oversee organized closing of floors ensuring clean and restocked carts
- Ensure timely completion and submission of daily assignment records
- Maintain key control system
- Assist with supervision of Laundry and Housekeeping staff
- Handle Lost and Found items according to standards
- Ensure associates remain attentive, friendly, and courteous at all times
- Monitor overall appearance, cleanliness and orderliness of staff
- Carry active communication device to maintain contact with Front Office and Engineering
- Oversee daily assignment of duties to Room Attendants and House Attendants
- Monitor cleanliness and orderliness of carts, linen closets, control closets, stairways, and landings
- Report progress on out-of-order rooms to Guest Services Manager
- Initiate and follow through on work orders for repairs and maintenance
- Assist in training of Room Attendants
- Motivate, coach, and counsel staff as needed
- Collect keys and assignment sheets daily
- Attend meetings as required by Management
- Ensure completion of biannual maintenance and cleaning projects
- Monitor VIPs, special guests and requests
- Perform other duties as requested by Management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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