Fairfield Inn & Suites Cheyenne - Housekeeping Assistant Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k plan
Job Description
Fairfield Inn & Suites Cheyenne is a distinguished hotel situated conveniently off of I-25, near notable landmarks such as the Frontier Mall and Cheyenne airport. This Marriott property prides itself on being the closest accommodation to Cheyenne's renowned Frontier Days Event held annually at Frontier Park, located less than two miles from the hotel. The location is ideal for both leisure and business travelers, being in close proximity to the Cheyenne Civic Center and F.E. Warren Air Force Base. Guests can also benefit from the nearby diverse range of dining options and significant business hubs including Frontier Oil Refinery, Union... Show More
Job Requirements
- At least 1 to 2 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Ability to supervise and train housekeeping staff
- Strong communication and organizational skills
- Ability to work varied schedules as required
- Familiarity with housekeeping standards and safety regulations
- Ability to motivate and counsel employees
- Basic computer skills for record keeping and reporting
Job Qualifications
- At least 1 to 2 years of progressive experience in a hotel or related field
- High School diploma or equivalent
- College course work in related field helpful
- Previous supervisory responsibility preferred
Job Duties
- Approach all encounters with guests and associates in a friendly, service oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards
- Maintain high standards of personal appearance and grooming
- Comply with Aimbridge Hospitality standards and regulations
- Inspect staff work performance daily to ensure standards are met
- Inspect VIP rooms and report availability to Front Office
- Oversee closing of floors, ensuring carts are clean and restocked
- Ensure daily assignment records are completed and turned in on time
- Maintain key control system
- Assist with supervision of Laundry and Housekeeping staff
- Handle Lost and Found items according to standards
- Be familiar with Aimbridge Hospitality policies and House Rules
- Ensure associates are attentive, friendly, helpful, and courteous
- Ensure staff appearance, cleanliness, and orderliness
- Carry active pager/radio for communication
- Assign daily duties to Room and House Attendants
- Monitor cleanliness of carts, linen closets, control closets, stairways, and landings
- Report progress of out-of-order rooms to Guest Services Manager
- Initiate and follow through on work orders for repairs and maintenance
- Assist with training Room Attendants
- Motivate, coach, and counsel staff
- Collect keys and assignment sheets daily
- Attend management meetings
- Ensure completion of biannual maintenance and cleaning projects
- Monitor VIP guests and special requests
- Perform other duties as requested by Management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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