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Fairfield Inn & Suites Cheyenne - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Fairfield Inn & Suites Cheyenne is a premier hotel located conveniently off I-25 in Cheyenne, near the Frontier Mall and Cheyenne airport. Recognized as the closest Marriott property to Cheyenne's famous Frontier Days Event, this location is a hub for both leisure and business travelers alike. The hotel boasts proximity to key landmarks such as the Cheyenne Civic Center, F.E. Warren Air Force Base, Frontier Oil Refinery, Union Pacific Railroad, NWSC, and the Wyoming capital, making it an ideal place for guests visiting for both events and work. Guests at our hotel enjoy numerous modern amenities, including complimentary WiFi, a... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction
  • Ability to multitask effectively
  • Strong problem-solving skills

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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