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Fairfield Inn & Suites Bismarck North - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Fairfield Inn & Suites Bismarck North is a premier hotel located in the heart of Bismarck, North Dakota. Known for its modern amenities and comfortable lodging, this hotel caters to a diverse clientele including business travelers, families, and tourists. The hotel enjoys a strategic location near prominent local landmarks such as Bismarck State College and the North Dakota State Capitol Building, making it an ideal choice for visitors to the area. Guests benefit from a variety of conveniences including a complimentary hot breakfast, proximity to golf courses like Pebble Creek and Riverwood, and easy access to shopping and recreational sites... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hotel or hospitality preferred
- knowledge of hotel management software
- proficiency in Microsoft Office applications
- excellent communication skills
- multitasking ability
- problem-solving aptitude
Job Qualifications
- high school diploma or equivalent
- experience in hotel or related hospitality field preferred
- proficiency with hotel management software
- familiarity with Microsoft Office suite
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
- problem-solving skills
Job Duties
- greet guests warmly and provide excellent customer service
- manage check-in and check-out processes efficiently
- handle guest inquiries and requests promptly
- coordinate with hotel departments to fulfill guest needs
- manage hotel reservations and room assignments
- resolve guest complaints quickly and effectively
- maintain accurate records using hotel management software
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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