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Fairfield Inn & Suites Bismarck North - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Fairfield Inn & Suites Bismarck North is a premier hotel located in the vibrant city of Bismarck, North Dakota. Known for providing exceptional lodging experiences, this hotel combines modern comfort with convenient access to local attractions and business hubs. Situated near Bismarck State College and the North Dakota State Capitol Building, the property caters to a diverse range of travelers from students and families to business professionals. Guests can enjoy modern amenities including a complimentary hot breakfast, access to nearby golf courses like Pebble Creek and Riverwood, and the proximity to shopping at Kirkwood Mall and natural attractions such as... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in a hotel or customer service role preferred
  • knowledge of hotel management software
  • proficiency with Microsoft Office
  • reliable and punctual
  • strong verbal communication skills
  • ability to handle multiple tasks simultaneously

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related hospitality field preferred
  • familiarity with hotel management software and Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong problem-solving abilities
  • ability to multitask in a fast-paced environment

Job Duties

  • greet guests warmly and provide exceptional customer service
  • manage the check-in and check-out processes efficiently
  • handle reservations and coordinate room assignments
  • communicate clearly and professionally with guests and team members
  • resolve guest issues quickly and effectively
  • multitask to keep front desk operations running smoothly
  • maintain accurate financial and booking records

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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