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Aimbridge Hospitality

Fairfield Inn & Suites Abilene - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

The Fairfield Inn & Suites Abilene is a premier Marriott hotel strategically located in the vibrant commercial district of Abilene, Texas. Our property offers unparalleled access to key local landmarks including Dyess Air Force Base, McMurry University, Abilene Christian University, and Hardin-Simmons University. Positioned just minutes from the Taylor County Expo Center and Abilene Civic Center, guests also enjoy the convenience of being within walking distance to The Mall of Abilene and a selection of popular restaurants. Catering primarily to corporate business travelers, our hotel features free wireless internet access throughout, spacious in-room work areas tailored for productivity, an indoor... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction
  • Ability to evaluate and resolve guest concerns effectively
  • Multitasking skills to handle various responsibilities simultaneously

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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