Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Foundever is a global leader in the customer experience (CX) industry, recognized for delivering exceptional service to over 800 of the world's leading and digital-first brands. With a workforce of approximately 150,000 associates worldwide, Foundever supports more than 9 million customer conversations every day in over 60 languages across 45 countries, demonstrating an impressive global reach and operational expertise. The company leverages innovative CX solutions, cutting-edge technology, and deep industry knowledge to meet the operational needs of clients and ensure a seamless, high-quality experience for customers during critical interactions.
Prominently awarded the Comparably’s Award for Best Global Culture conse... Show More
Prominently awarded the Comparably’s Award for Best Global Culture conse... Show More
Job Requirements
- Must have at least 2 years relevant experience
- Experience with high volume administrative or production environments
- Thorough knowledge of functional area and department processes
- Experience with stakeholder communication is a plus
- Experience with multiple facilities or related industries is a plus
- Experience with BPO setup is a plus
- Preferred degree in Engineering, Architecture or Property Management or National Certificate in Electrical, Mechanical, Plumbing, HRM, Civil, or Electronics
- Must be able to work different shifts and site mobility
- Must be in excellent physical condition
- Must possess good communication skills
- Must be able to work independently
- Offers of employment require passing a criminal background check
- Must comply with general safety principles
Job Qualifications
- Strong emergency responsiveness
- Strong critical thinking
- Pro-active communication and action
- Knowledge in troubleshooting and problem-solving on various facilities equipment
- Basic computer skills including Word, Excel, and PowerPoint
- Well-developed communication and presentation skills
- Maturity in dealing with diverse groups of people and stakeholders
- Ability to work independently
- Flexibility to comply with different work shifts and site mobility
- Patience, courtesy, and discipline
- Assertiveness with attention to detail and processes
- Excellent physical condition
- At least 2 years of relevant experience
- Experience with high-volume administrative or production environments
- Thorough knowledge of functional area and department processes
- Experience with stakeholder communication
- Experience with multiple facilities or related industries
- Experience in BPO setups
- Preferred education: degree in Engineering, Architecture or Property Management or National Certificate in Electrical, Mechanical, Plumbing, HRM, Civil, or Electronics
- Licensed candidate is a plus
Job Duties
- Coordinate day-to-day general cleaning and orderliness of the site
- Coordinate vending machine service and service/repairs of facility equipment and critical equipment
- Perform general maintenance work including civil, painting, electrical, mechanical, and plumbing tasks
- Perform emergency maintenance and repair
- Read, translate, and interpret plans including electrical, electronics, mechanical, plumbing, as-built, and architectural
- Assist with major project renovations and coordinate with building personnel and other departments
- Provide direction or assistance with building administration and landlord relations
- Monitor site utilities and provide control, analysis, and forecasting for consumption budget
- Monitor compliance of preventive and corrective maintenance and condition of equipment and systems
- Initiate meetings with project management office, vendors, and stakeholders to ensure 100% uptime of owned and lessor equipment
- Stay abreast of site equipment maintenance history to support technical assistance
- Review and recommend facility improvements
- Work according to general safety principles
- Ensure compliance with 5S standards
- Serve as backup during supervisor's absence
- Monitor and implement adherence to site standards
- Plan, develop, and coordinate projects with supervisor/manager
- Maintain and update records regularly
- Administer lockers and pedestal cabinetry maintenance, monitoring and issuance
- Manage housekeeping personnel
- Review and maintain tracker of billable and account payables
- Assist with events, health & safety requirements, and 5S standards guidance
- Prepare logistics and details for special events and client visits
- Ensure site readiness including cleanliness, organization, and orderliness
- Manage pantry, restroom, office, and facilities supplies for repair and maintenance
- Track, inventory, stock, and release supplies ensuring sufficient safety stock
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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