Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Foundever is a global leader in the customer experience (CX) industry, renowned for delivering exceptional service through its extensive network of 150,000 associates worldwide. The company partners with over 800 of the world’s leading and digital-first brands, offering innovative CX solutions, leveraging advanced technology and deep expertise to meet operational needs and provide seamless customer engagements during critical moments. Operating in over 45 countries and supporting more than 9 million customer interactions daily in over 60 languages, Foundever truly embodies the fusion of global scale with a nimble, entrepreneurial spirit fostered by its founder-led culture. This unique blend empowers businesses... Show More
Job Requirements
- possess strong emergency responsiveness
- possess strong critical thinking
- possess strong pro-activeness with communications and action
- possess knowledge in troubleshooting and problem-solving on facilities equipment
- possess basic computer skills
- possess well-developed communication and presentation skills
- must possess maturity for diverse group interactions
- can work independently
- able to comply with different work shifts and site mobility
- possess patience, courtesy and discipline
- possess assertiveness and detail orientation
- must be in excellent physical condition
- must have at least 2 years relevant experience
- experience with high volume administrative or production environments
- thorough knowledge of functional and department processes
- experience with stakeholder communication is a plus
- experience with multiple facilities or related industries is a plus
- experience with BPO setup is a plus
- preferred education with a degree or relevant national certificate
- licensed is a plus
Job Qualifications
- strong emergency responsiveness
- strong critical thinking skills
- pro-active communication and action
- knowledge in troubleshooting and problem-solving facilities equipment
- basic computer skills including Word, Excel and PowerPoint
- well-developed communication and presentation skills
- maturity to deal with diverse groups of people and stakeholders
- ability to work independently
- flexibility to comply with different work shifts and site mobility
- patience, courtesy and discipline
- assertiveness and detail orientation
- excellent physical condition
- at least 2 years relevant experience
- experience with high volume administrative or production environments
- thorough knowledge of functional area and department processes
- experience with stakeholder communication
- experience with multiple facilities or related industries
- experience with BPO setup
- preferred degree in Engineering, Architecture or Property Management
- or national certificate in Electrical, Mechanical, Plumbing, HRM, Civil or Electronics
- licensure is a plus
Job Duties
- coordinate day to day general cleaning and orderliness of the site
- coordinate vending machine service and service or repairs of facility equipment
- perform general maintenance work including civil, painting, electrical, mechanical and plumbing
- perform emergency maintenance and repairs
- read, translate and interpret technical plans
- assist with major project renovations and coordination with building personnel and other departments
- provide direction or assistance with building administration and landlord
- monitor site utilities and assist in consumption forecasts
- monitor compliance of preventive and corrective maintenance
- initiate meetings with PMO, vendors and stakeholders to ensure equipment uptime
- provide technical assistance to contractors, engineers and facilities leads
- review and recommend possible improvements
- work in accordance with general safety principles
- ensure compliance with 5S standards
- act as backup during absence of supervisor
- ensure and implement sustaining of site standards
- plan, develop and coordinate new projects with supervisor or manager
- maintain and update records regularly
- manage administrative duties including lockers, cabinetry maintenance and issuance
- oversee housekeeping personnel
- review and maintain tracker of billable and account payables
- handle events assistance
- provide guidance on health and safety requirements and 5S standards
- assist logistics and details of special events and client visits
- ensure site readiness including cleanliness and organization
- manage pantry, restroom, office and facility supplies
- track, inventory, stock and release supplies
- ensure sufficient safety stock of supplies
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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