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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.15
Work Schedule
Day Shifts
Benefits
Unlimited $2 rounds of golf
Free range balls
Free Bowling during Open Bowl
401(k) with Company Match
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
The hiring establishment is a reputable recreational community services organization dedicated to providing premium leisure and wellness facilities to its members. This company operates multiple recreational amenities, including swimming pools, spas, exercise rooms, mini-golf courses, table tennis areas, racquetball and bocce courts, handball, jogging and walking tracks, tennis courts, and more. Committed to fostering an inviting, safe, and enjoyable environment, the organization prides itself on exceptional customer service and maintaining high standards of cleanliness and safety across all its facilities. It endeavors to create an inclusive atmosphere where cardholders and their guests can partake in a variety of wellness and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to navigate a computer with ease
- One year of in-person customer service experience or equivalent
- Ability to work specified days and hours including some Sundays
- Ability to communicate clearly and courteously
- Ability to perform physical activities including walking, bending, squatting
- Ability to lift and manipulate up to 35 pounds
- Willingness to follow safety procedures and participate in training
- Ability to work in both indoor and outdoor environments with exposure to elements
Job Qualifications
- One year of in-person customer service experience, or any equivalent combination of experience, training, and education
- Ability to provide exceptional customer service
- Ability to establish and maintain courteous and effective relations with the public and coworkers
- Ability to communicate and apply operating policies and procedures effectively and courteously
- Effective communication skills
- Knowledge of occupational hazards and necessary safety precautions
- Ability to follow instructions
- Willingness to perform as a team member
Job Duties
- Greets all individuals and welcomes them to the facility
- Verifies cardholder's card prior to authorizing admittance
- Checks cardholders and guests into the facilities
- Verifies guests are eligible as guests per company policies
- Sells host punch cards and collects payments
- Issues guest passes for cardholder guests as requested
- Provides customer assistance as needed
- Informs and educates cardholders and guests regarding policies, rules, safety standards and sanitation requirements
- Communicates with cardholders and guests when their actions are outside of policies and change is required
- Monitors fitness room to ensure usage of equipment is in accordance with policies
- Reads center announcements at least one time per shift
- Opens/closes area of assignment depending on schedule
- Performs housekeeping duties including picking up trash, organizing and wiping equipment and surfaces
- Works as a team with custodial staff to determine weather safety for outdoor aquatics
- Completes incident reports for accidents, incidents and emergencies
- Places 911 calls in emergency situations
- Informs supervisor of any unusual incidents or unsafe conditions
- Participates in mandatory safety training and prioritizes safety throughout the workday
- Cleans tables, balls, clubs, and other playing equipment as needed
- Cleans walkways around assigned area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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