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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,000.00 - $53,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Health spending account
short term disability
Life insurance
403B retirement plan
Employee Discounts
Loan forgiveness options
Paid Time Off
Job Description
Volunteers of America Mid-States (VOA) is a reputable non-profit organization that operates across four states, driven by a mission to create positive changes in the lives of individuals and communities through dedicated service. Founded in 1896, VOA began with volunteers who committed to serving others as a vocation. Today, the organization comprises paid, mission-driven professionals focused on improving housing options for families, veterans, and low-income seniors, providing care and support to individuals with developmental disabilities, as well as offering services such as restorative justice programs and free HIV testing and education. VOA is known for its flexible work environment that... Show More
Job Requirements
- Bachelor’s degree or equivalent experience in a related field
- 2-4 years of relevant administrative or external relations experience
- Experience managing social media content and engagement
- Strong customer service and interpersonal skills
- Ability to prioritize tasks and meet deadlines
- Collaborative work approach
- Proficient in Microsoft Office suite
- Experience with Canva graphic design software
- Familiarity with Adobe Creative Suite is advantageous
- Knowledge of Raiser’s Edge is preferred
- Excellent written and verbal communication skills
Job Qualifications
- Bachelor’s degree in a related field or 2-4 years of experience in administrative or external relations roles
- Experience managing social media platforms with content creation and engagement tracking
- Strong customer service skills
- Ability to manage multiple priorities and deadlines
- Collaboration skills with diverse stakeholders
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Experience with Canva
- Knowledge of Adobe Creative Suite is a plus
- Familiarity with Raiser’s Edge preferred
- Strong written and verbal communication with attention to detail
Job Duties
- Maintain donor, prospect, and constituent records in Raiser’s Edge ensuring compliance with data standards
- Develop, run, and distribute queries and reports from Raiser’s Edge to support fundraising initiatives
- Provide training and troubleshooting support for staff using Raiser’s Edge
- Coordinate and manage departmental and organizational mailings
- Support fund development activities by coordinating logistics and collaborating with program leaders
- Assist with implementing a multi-year donor communication plan
- Prepare expense reports for senior directors and VP
- Plan and coordinate agenda for ER quarterly meetings
- Facilitate volunteer background checks and manage CRM with Affiliate Chaplin
- Staff ER Committee and take minutes
- Manage event logistics including catering, invitations and registration
- Provide front desk coverage and assist executive coordinator on rotation
- Coordinate travel arrangements for ER leaders
- Manage calendars for ER team scheduling
- Oversee onboarding for new ER staff
- Process and submit invoices through DocLink
- Create social media graphics and posts including videos and schedules
- Collaborate with Associate Director of Communications to boost social media engagement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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