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Extended Stay America Waco - Woodway - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Extended Stay America - Waco - Woodway is a well-established hotel catering primarily to business travelers, students, tourists, and individuals relocating to the Waco, TX area who need a comfortable and reliable home away from home. Located conveniently just off U.S. Highway 84, this hotel serves as the perfect hub for guests who want to easily explore local attractions including the Cameron Park Zoo, the Waco Mammoth National Monument, the Texas Ranger Hall of Fame & Museum, and the Dr Pepper Museum & Free Enterprise Institute. The hotel offers spacious suites equipped with fully functional kitchens, free grab-and-go breakfast, complimentary... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Quick thinking and problem-solving abilities
  • Availability to work flexible shifts

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and prioritize
  • Problem-solving and conflict resolution skills

Job Duties

  • Greet guests warmly and assist with check-ins and check-outs
  • Manage reservations and room assignments efficiently
  • Handle guest inquiries and resolve complaints promptly
  • Coordinate with housekeeping and maintenance to ensure room readiness
  • Maintain accurate financial transactions and cash handling
  • Communicate effectively with guests and team members
  • Keep front desk area organized and well-stocked

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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