Extended Stay America Newport News ? Yorktown - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Extended Stay America is a leading hotel chain specializing in extended stays that combine comfort, convenience, and affordability for travelers who need a home away from home. This establishment prides itself on providing guests with well-appointed suites equipped with full kitchens, flexible booking options, and attentive service that caters to long-term visitors as well as those looking for short-term accommodations. Extended Stay America - Newport News - Yorktown is a newly added location to the Extended Stay America family, situated just 20 minutes from the historic city of Yorktown. Its ideal location makes it perfect for travelers on long fishing... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Knowledge of hotel management software
- Basic computer skills
- Excellent communication skills
- Ability to multitask and handle stressful situations
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related hospitality field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Problem-solving abilities
Job Duties
- Greet guests with a warm and welcoming attitude
- Manage guest check-ins and check-outs efficiently
- Handle guest inquiries and provide accurate information
- Coordinate with housekeeping and maintenance to meet guest needs
- Process reservations and update booking systems
- Resolve guest issues and complaints promptly
- Maintain accurate financial transactions and records
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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