Extended Stay America Newport News ? Yorktown - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability income
Long-term disability income
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Extended Stay America - Newport News - Yorktown is a valued member of the Extended Stay America family, a company known for providing comfortable, affordable, and convenient accommodations for travelers seeking both short-term and extended stays. This hotel is strategically located just 20 minutes from the historic city of Yorktown, making it an ideal lodging choice for visitors interested in exploring the local attractions or embarking on a long fishing trip along the York River. Extended Stay America caters to a wide range of guests including business travelers, vacationers, and those in need of temporary housing, offering amenities designed to... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong verbal and written communication skills
- Proven ability to deliver exceptional guest service
- Ability to multitask effectively
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong verbal and written communication skills
- Proven ability to deliver exceptional guest service
- Ability to multitask effectively
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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