Extended Stay America Newport News ? Yorktown - Front Desk Agent

Yorktown, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $28,519.92 - $35,150.30

Benefits

Daily Pay

Medical insurance

Dental Insurance

vision coverage

short-term disability income

Long-term disability income

term life insurance

accidental death and dismemberment insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

Extended Stay America - Newport News - Yorktown is a reputable hotel that is part of the larger Extended Stay America family, known for offering comfortable and convenient lodging options primarily catering to guests needing short stays, long stays, or temporary housing. Situated just 20 minutes from the city of Yorktown, the location is ideal for visitors engaged in leisure activities such as fishing trips along the York River, or those visiting the area for business or personal reasons. This specific property carries forward the Extended Stay America's commitment to delivering a consistent, high-quality guest experience characterized by comfortable accommodations... Show More

Job Requirements

High school diploma or equivalent
Experience in a hotel or related field preferred
Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

High school diploma or equivalent
Experience in a hotel or related field preferred
Familiarity with hotel management software and Microsoft Office suite
Proven ability to deliver exceptional guest service and enhance guest satisfaction
Strong verbal and written communication skills
Able to multitask effectively
Basic financial and arithmetic skills

Job Duties

Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
Effectively convey information and ideas, and address guest inquiries and issues promptly
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
Work with and understand financial information, performing basic arithmetic functions as needed

Job Location

You may be also interested in: