Extended Stay America Kansas City Shawnee Mission - Assistant General Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our team at Extended Stay America - Kansas City - Shawnee Mission, a respected hotel known for providing comfortable and convenient accommodations to travelers. Located in the vibrant city of Kansas City, famous for its delicious barbecue and lively jazz scene, our hotel caters to both short and long-term guests, ensuring a home-like experience with fully equipped kitchens in every room and on-site laundry facilities. We pride ourselves on delivering outstanding guest service and creating a welcoming atmosphere where visitors feel valued and comfortable.
As an Assistant General Manager at Extended Stay America, you will be a pi... Show More
As an Assistant General Manager at Extended Stay America, you will be a pi... Show More
Job Requirements
- At least 5 years of progressive experience in Rooms or Food and Beverage department in a hotel
- Previous supervisory experience required
- Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid
Job Qualifications
- At least 5 years of progressive experience in Rooms or Food and Beverage department in a hotel
- Previous supervisory experience
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity
- Compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Duties
- Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager
- Anticipate and address workplace issues proactively to ensure smooth and efficient operations
- Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards
- Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication
- Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations
- Utilize Windows Operating Systems for effective management and reporting
- Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations
- Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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