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Aimbridge Hospitality

Extended Stay America Indianapolis - Airport - W Southern Ave - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Extended Stay America - Indianapolis - Airport - W. Southern Ave. is a renowned hotel located in Indianapolis, a city popular among NASCAR fans visiting from around the world. This hotel offers guests the comfort of home with amenities such as on-site laundry facilities and fully equipped kitchens in each room, allowing visitors to prepare delicious meals during their stay. Known for its commitment to quality extended stays, Extended Stay America prioritizes convenience, comfort, and exceptional guest service to meet the needs of travelers who seek both affordability and value in their lodging experience.

The Front Desk Agent rol... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in hospitality or customer service preferred
  • familiarity with hotel management software and Microsoft Office
  • strong communication and interpersonal skills
  • ability to multitask and remain calm under pressure
  • excellent problem-solving abilities

Job Duties

  • greet guests warmly and check them in and out efficiently
  • manage reservations and update guest information accurately
  • respond promptly to guest inquiries and requests
  • coordinate with housekeeping and maintenance to ensure room readiness and guest satisfaction
  • process payments and handle cash register operations
  • resolve guest complaints and troubleshoot issues quickly
  • maintain a clean and organized front desk area

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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