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Hotel Manager in Benbrook

Extended Stay America Fort Worth - Southwest - Front Desk Supervisor

Aimbridge Hospitality logo

Aimbridge Hospitality

Extended Stay America Fort Worth - Southwest - Front Desk Supervisor

Fort Worth, TX, USA|Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Extended Stay America - Fort Worth - Southwest is a well-established hotel brand known for providing residential-style accommodations that cater to guests staying for longer periods. Located conveniently off I-20, this property offers easy access to various major attractions in Fort Worth, including the Fort Worth Zoo, the Fort Worth Botanic Garden, the Modern Art Museum of Fort Worth, and the Fort Worth Water Gardens. This hotel features spacious suites equipped with full kitchens, complimentary Wi-Fi, grab-and-go breakfast options, on-site laundry facilities, and pet-friendly accommodations, making it a dependable and welcoming environment for travelers seeking a home-like experience during their... Show More

Job Requirements

  • High school diploma or equivalent required
  • at least 2 to 3 years of progressive experience in a hotel or related field required
  • previous supervisory experience preferred
  • must have a valid driver’s license
  • compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Qualifications

  • High school diploma or equivalent
  • at least 2 to 3 years of progressive experience in a hotel or related field
  • previous supervisory experience preferred
  • valid driver’s license
  • compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Duties

  • Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
  • handle reservations, VIP requests, and ensure every guest feels valued
  • maintain daily operational logs and manage messages and packages efficiently
  • monitor and assist with room rates, packages, and promotions to maximize revenue
  • lead, train, and build a communicative front desk team
  • address and resolve guest concerns and workplace issues promptly
  • uphold safety standards and hotel policies consistently

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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