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Aimbridge Hospitality

Extended Stay America Fort Worth - Southwest - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is a vibrant and welcoming establishment committed to delivering exceptional hospitality experiences. As a leading provider of guest accommodations, we pride ourselves on creating a warm, inviting atmosphere where every guest feels valued and cared for. With an emphasis on personalized service and attention to detail, our team works diligently to ensure each stay is memorable and comfortable. We leverage modern technology and experienced staff to maintain high standards of efficiency and guest satisfaction across all departments. Our goal is to exceed guest expectations by providing seamless service from check-in to check-out, ensuring that every interaction positively reflects... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication skills
  • ability to multitask and problem-solve
  • friendly and welcoming demeanor

Job Duties

  • greet guests warmly and provide excellent customer service
  • manage guest check-in and check-out efficiently
  • handle reservations and respond to guest inquiries
  • communicate effectively with guests and team members
  • resolve guest issues promptly and professionally
  • multitask to maintain organized front desk operations
  • manage financial transactions accurately

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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