Extended Stay America Fort Worth - City View - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Daily Pay Option
Job Description
Our establishment is a dynamic and customer-centric hospitality company renowned for delivering exceptional guest experiences at every touchpoint. We pride ourselves on our commitment to excellence, ensuring that hospitality is not just about service, but about creating memorable moments for every visitor we welcome. Located in Colorado, our company is dedicated to fostering a warm and professional environment that nurtures both guests and employees alike. We seek individuals who embody enthusiasm, leadership, and a genuine passion for guest satisfaction to join our vibrant team.
The role of Front Desk Supervisor is a pivotal position within our hospitality tea... Show More
The role of Front Desk Supervisor is a pivotal position within our hospitality tea... Show More
Job Requirements
- High school diploma or equivalent required
- At least 2 to 3 years of progressive hotel or related field experience required
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid
- Ability to manage multiple tasks in a fast-paced environment
- Strong problem-solving and leadership abilities
Job Qualifications
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Ability to lead and motivate a team
- Strong communication and interpersonal skills
- Knowledge of hospitality operations and front desk procedures
- Valid driver’s license
- Compliance with Food Handlers, Alcohol Awareness, CPR, and First Aid certifications beneficial
Job Duties
- Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- Manage reservations, VIP requests, and ensure exceptional guest service
- Track logs, manage messages and packages, and oversee front desk operations
- Monitor and manage room rates, packages, and promotions to boost revenue
- Build and lead a strong, communicative front desk team
- Train new front desk associates and provide ongoing mentorship
- Address guest concerns and workplace issues promptly and effectively
- Ensure safety standards and compliance are maintained at all times
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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