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Extended Stay America Fort Wayne South - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Extended Stay America - Fort Wayne - South is a prominent player in the hospitality industry, specializing in providing long-term accommodations with the comforts of home. Located in a vibrant area rich with museums, a zoo, and historic sites, this property offers guests an inviting and convenient base for exploring Fort Wayne. Renowned for its commitment to guest satisfaction, Extended Stay America emphasizes comfort, convenience, and exceptional service in all its offerings. Guests at this property enjoy amenities such as flat-screen TVs with premium channels included at no extra cost, providing an ideal environment to relax and unwind after a... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong interpersonal and communication skills
- Ability to provide excellent customer service
- Capable of multitasking in a fast-paced environment
- Problem-solving skills
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software
- Proficient with Microsoft Office suite
- Excellent communication skills
- Strong problem-solving abilities
- Ability to multitask effectively
Job Duties
- Provide warm and friendly guest service
- Manage check-ins and check-outs efficiently
- Handle reservations and guest requests accurately
- Communicate clearly and confidently with guests and staff
- Solve problems quickly and effectively
- Perform multitasking duties including financial transactions
- Maintain an organized and smooth front desk operation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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