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Aimbridge Hospitality

Extended Stay America Fort Wayne South - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Extended Stay America - Fort Wayne - South is part of a renowned hospitality chain dedicated to providing long-term guests with comfortable, affordable, and convenient accommodations. Located in Fort Wayne, a city rich with museums, a celebrated zoo, and numerous historic sites, this property serves as an ideal base for travelers exploring the area. Extended Stay America stands out by offering rooms equipped with flat-screen TVs featuring premium channels at no extra cost, enabling guests to unwind and enjoy their favorite entertainment during their stay. The hotel is committed to delivering a seamless guest experience by focusing on customer satisfaction,... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hotel or customer service roles preferred
  • knowledge of hotel management software
  • ability to communicate clearly and courteously
  • strong problem-solving skills
  • ability to multitask and manage time effectively
  • willingness to work flexible hours

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency with Microsoft Office suite
  • strong communication and interpersonal skills
  • ability to multitask and work efficiently under pressure

Job Duties

  • Greet and welcome guests warmly to create a positive first impression
  • manage guest check-ins and check-outs efficiently
  • handle room reservations and maintain accurate records
  • respond promptly to guest inquiries and requests
  • communicate effectively with hotel staff to ensure smooth operations
  • resolve guest complaints and issues with professionalism
  • manage financial transactions and maintain front desk accuracy

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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