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Aimbridge Hospitality

Extended Stay America El Paso - West - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Paid Time Off
Employee assistance program
Retirement Plan

Job Description

We are a hospitality-driven hotel committed to delivering exceptional guest experiences through warm welcomes, seamless check-ins, and engaging guest interactions. Our hotel prides itself on being a home away from home for travelers, providing not only comfortable accommodations but also memorable personal service. With a focus on creating lasting first impressions, our team members are dedicated to embodying hospitality at its finest, ensuring each guest feels valued and appreciated from the moment they walk through our doors.

We are currently seeking a Front Desk Agent to join our dynamic team. This role is essential in setting the tone fo... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a hotel or related field preferred
  • proficiency with hotel management software and Microsoft Office
  • excellent verbal and written communication skills
  • strong organizational and multitasking capabilities
  • ability to maintain a friendly and professional demeanor under pressure

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or hospitality preferred
  • familiarity with hotel management software
  • proficient in Microsoft Office suite
  • strong communication skills
  • excellent customer service abilities
  • ability to multitask effectively

Job Duties

  • Welcome and assist guests warmly and professionally
  • manage guest check-ins and check-outs efficiently
  • handle reservations and cancellations accurately
  • respond promptly to guest requests and inquiries
  • communicate effectively with guests and team members
  • multitask between front desk operations and administrative duties
  • resolve guest issues and complaints with a positive attitude

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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