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Aimbridge Hospitality

Extended Stay America El Paso - West - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel prides itself on delivering exceptional guest experiences that make every visitor feel welcomed and valued. As a renowned hospitality establishment, we prioritize comfort, efficiency, and personalized service, ensuring that each guest's stay is memorable and seamless. Situated in a prime location with a robust reputation for excellence, we offer a dynamic and supportive work environment for professionals who thrive in fast-paced settings and have a passion for hospitality.

Joining our team as a Front Desk Agent means becoming the cornerstone of our guest interaction and the primary contact for all incoming visitors. This role is crucial for ma... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Duties

  • Provide warm and efficient guest service
  • greet guests and assist with check-ins and check-outs
  • manage reservations and maintain accurate records
  • respond promptly to guest inquiries and requests
  • coordinate with hotel staff to ensure guest satisfaction
  • handle billing and payment processing
  • resolve guest issues with professionalism and empathy

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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