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Extended Stay America El Paso - Airport - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our vibrant hospitality team as a Front Desk Agent and become the ultimate guest experience guru at a welcoming hotel environment. Our establishment prides itself on delivering exceptional service that transforms first impressions into lasting memories. As the face of the hotel, the Front Desk Agent plays a crucial role in creating a warm and inviting atmosphere for every guest, ensuring that their stay is seamless from the moment they walk through the door until they leave with a smile. With a passion for hospitality, you will master the art of smooth check-ins, efficient check-outs, and friendly interactions that... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Excellent communication skills
- Ability to multitask and handle fast-paced environment
- Strong problem-solving skills
- Friendly and approachable demeanor
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency with Microsoft Office suite
- Strong communication skills
- Ability to multitask effectively
- Problem-solving abilities
Job Duties
- Greet guests warmly and provide top-tier customer service
- Manage check-ins and check-outs efficiently
- Handle reservations and coordinate with hotel departments
- Respond promptly to guest inquiries and requests
- Resolve issues and troubleshoot problems quickly
- Maintain accurate financial and administrative records
- Communicate effectively with team members and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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