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Aimbridge Hospitality

Extended Stay America El Paso - Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Join our vibrant hospitality team as a Front Desk Agent and become the ultimate guest experience guru at a welcoming hotel environment. Our establishment prides itself on delivering exceptional service that transforms first impressions into lasting memories. As the face of the hotel, the Front Desk Agent plays a crucial role in creating a warm and inviting atmosphere for every guest, ensuring that their stay is seamless from the moment they walk through the door until they leave with a smile. With a passion for hospitality, you will master the art of smooth check-ins, efficient check-outs, and friendly interactions that... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Excellent communication skills
  • Ability to multitask and handle fast-paced environment
  • Strong problem-solving skills
  • Friendly and approachable demeanor

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency with Microsoft Office suite
  • Strong communication skills
  • Ability to multitask effectively
  • Problem-solving abilities

Job Duties

  • Greet guests warmly and provide top-tier customer service
  • Manage check-ins and check-outs efficiently
  • Handle reservations and coordinate with hotel departments
  • Respond promptly to guest inquiries and requests
  • Resolve issues and troubleshoot problems quickly
  • Maintain accurate financial and administrative records
  • Communicate effectively with team members and guests

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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