Extended Stay America El Paso - Airport - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k
Job Description
The hiring establishment is a reputable hotel that prides itself on delivering exceptional guest experiences through attentive and professional service. This hotel is dedicated to creating a welcoming and comfortable environment for every guest, ensuring their stay is memorable and enjoyable. As a key player in the hospitality industry, the hotel emphasizes the importance of customer satisfaction, operational excellence, and a friendly atmosphere that encourages repeat visits and positive reviews.
The role of Front Desk Agent is crucial within this environment, acting as the primary point of contact for guests. This position demands a high level of customer service ex... Show More
The role of Front Desk Agent is crucial within this environment, acting as the primary point of contact for guests. This position demands a high level of customer service ex... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong verbal and written communication skills
- Proven ability to deliver exceptional guest service
- Ability to multitask and solve problems efficiently
Job Duties
- Provide outstanding service to guests maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently including handling reservations check-ins and check-outs
- Work with and understand financial information performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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