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Aimbridge Hospitality

Extended Stay America Dayton - South - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Join our team as a Front Desk Agent at a welcoming hotel where you will be the key to providing guests with exceptional service from the moment they arrive. Our establishment is dedicated to creating unforgettable experiences by ensuring every guest feels valued and comfortable throughout their stay. As the face of the hotel, you will be responsible for delivering warm welcomes, efficient check-ins, and friendly farewells, embodying the spirit of hospitality with every interaction. This role is perfect for someone who thrives in a dynamic environment, enjoys multitasking, and has a passion for customer satisfaction.

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Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Ability to communicate clearly and confidently
  • Strong multitasking and organizational skills
  • Availability to work flexible hours
  • Positive attitude and customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and handle stressful situations
  • Problem-solving skills

Job Duties

  • Provide excellent guest service
  • Communicate effectively with guests and team members
  • Handle check-ins and check-outs efficiently
  • Manage reservations and room assignments
  • Resolve guest issues quickly and professionally
  • Maintain knowledge of hotel services and policies
  • Operate hotel management software

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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