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Aimbridge Hospitality

Extended Stay America Augusta - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Extended Stay America Premier Suites - Augusta is a premier hotel that provides a comfortable and home-like environment for guests visiting the Augusta, Georgia area. Positioned conveniently off I-20 and near popular attractions such as Augusta National Golf Club, Phinizy Swamp Nature Park, Augusta Riverwalk, and Augusta Museum of History, this establishment caters to a diverse group of travelers including business professionals, students, tourists, and individuals relocating to the region. The hotel prides itself on modern amenities designed to ensure a convenient and pleasant stay. All suites come fully equipped with kitchens, free Wi-Fi, and ample space for dining, working,... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication skills
  • ability to multitask effectively
  • problem-solving skills

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a hotel or hospitality environment preferred
  • familiarity with hotel management software and Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong problem-solving and multitasking abilities
  • customer service-oriented mindset
  • ability to work as part of a team

Job Duties

  • greet guests warmly and assist with check-in and check-out processes
  • manage reservations and respond to guest inquiries efficiently
  • coordinate with housekeeping and maintenance to ensure guest satisfaction
  • handle payments and maintain accurate financial records
  • resolve guest complaints and issues promptly and professionally
  • provide information about hotel services and local attractions
  • maintain the front desk area organized and operational

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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